On May 23rd, the Zoom Contact Center API went live:https://marketplace.zoom.us/docs/api-reference/zcc-api/. For scopes, seehttps://marketplace.zoom.us/docs/guides/auth/oauth/oauth-scopes.
-
Users API
-
GET /v2/contact_center/users
-
POST /v2/contact_center/users
-
GET /v2/contact_center/users/{userId}
-
DELETE /v2/contact_center/users/{userId}
-
PATCH /v2/contact_center/users/{userId}
-
-
Roles API
-
POST /v2/contact_center/roles
-
GET /v2/contact_center/roles
-
DELETE /v2/contact_center/roles/{roleId}
-
PATCH /v2/contact_center/roles/{roleId}
-
GET /v2/contact_center/roles/{roleId}
-
POST /v2/contact_center/roles/{roleId}/users
-
GET /v2/contact_center/roles/{roleId}/users
-
DELETE /v2/contact_center/roles/{roleId}/users/{userId}
-
-
Queues API
-
POST /v2/contact_center/queues
-
GET /v2/contact_center/queues
-
DELETE /v2/contact_center/queues/{queueId}
-
PATCH /v2/contact_center/queues/{queueId}
-
GET /v2/contact_center/queues/{queueId}
-
POST /v2/contact_center/queues/{queueId}/agents
-
GET /v2/contact_center/queues/{queueId}/agents
-
DELETE /v2/contact_center/queues/{queueId}/agents/{userId}
-
GET /v2/contact_center/users/{userId}/queues
-
-
Tasks API
-
GET /v2/contact_center/tasks
-
GET /v2/contact_center/tasks/{taskId}
-
PATCH /v2/contact_center/tasks/{taskId}
-
-
Preferences API
-
GET /v2/contact_center/system_statuses
-
GET /v2/contact_center/system_statuses/{statusId}
-