Published September 25, 2023
Since the Contact Center SDK is built on our Video SDK, update your Contact Center SDK at least every nine months.
- Added audio status animation to video.
- Added a way to request a scheduled callback and the
scheduledCallbacksServiceinstance in the
- Added a way for a supervisor to meet with customers in a waiting room.
- Changed the waiting room’s estimated wait time with the EWT service.
- Fixed the chat reconnect function.